Last Updated: January 2026
1. Introduction and Acceptance of Terms
These Terms and Conditions (“Terms”) govern your use of the services and website (www.buykenya.com) provided by BuyKenya.com, a professional real estate agency and advisory firm established in 2018 and operating from Westlands, Nairobi.
These Terms and Conditions (“Terms”) govern your use of the services and website (www.buykenya.com) provided by BuyKenya.com, a professional real estate agency and advisory firm established in 2018 and operating from Westlands, Nairobi.
By accessing our website, contacting us via phone or email, or engaging our services—whether as a buyer, seller, investor, or general inquirer—you agree to be bound by these Terms. If you do not agree, please refrain from using our services.
These Terms apply to all individuals and entities interacting with BuyKenya.com in connection with property transactions, inquiries, or information requests across Kenya.
2. Use of the Website
Our website is intended for informational and communication purposes related to Kenyan real estate. You may use it to:
Our website is intended for informational and communication purposes related to Kenyan real estate. You may use it to:
- Browse property listings
- Submit inquiries
- Request advisory support
You agree not to:
- Use automated tools (e.g., bots, scrapers) to extract data
- Reproduce, distribute, or commercially exploit content without permission
- Post false, misleading, or unlawful information
While we strive for accuracy, property details—including pricing, availability, land size, and utility access—are subject to change and should be independently verified. We are not responsible for errors or omissions in user-submitted content or third-party data.
You are solely responsible for your conduct while using the site and for ensuring compliance with applicable Kenyan laws.
3. Account Registration
At present, BuyKenya.com does not require mandatory user accounts for general inquiries. However, if account creation is introduced in the future, you will be required to:
At present, BuyKenya.com does not require mandatory user accounts for general inquiries. However, if account creation is introduced in the future, you will be required to:
- Provide accurate and current information
- Maintain the confidentiality of login credentials
- Notify us immediately of any unauthorised access
We reserve the right to suspend or terminate accounts used in violation of these Terms.
4. Services Provided
BuyKenya.com offers real estate advisory and agency services nationwide, including:
BuyKenya.com offers real estate advisory and agency services nationwide, including:
- Property sales and buyer representation
- Investment consulting
- Transaction coordination
- Diaspora support for remote buyers
We are not a law firm, financial institution, developer, or government body. Legal services—including title verification, contract drafting, and conveyancing—are handled exclusively by licensed advocates engaged directly by you or recommended through our network.
Our role is facilitative and advisory. We do not guarantee transaction completion, property appreciation, market timing, or specific outcomes.
5. Property Listings
Listings on our website or shared via email are based on information provided by sellers, developers, or public records. While we verify key details where possible, we do not independently confirm every attribute (e.g., water access, boundary clarity, or zoning status).
Listings on our website or shared via email are based on information provided by sellers, developers, or public records. While we verify key details where possible, we do not independently confirm every attribute (e.g., water access, boundary clarity, or zoning status).
All properties are subject to prior sale, price adjustment, or withdrawal without notice. Descriptive terms such as “secure”, “well-located”, or “spacious” reflect general observations—not contractual warranties.
We strongly advise physical or virtual inspection and independent legal due diligence before making financial commitments.
6. Payment and Fees
Fees for our services are agreed in writing before work begins. Standard commission for sellers is typically 2–3% of the final sale price plus VAT, payable upon successful transfer of ownership. Buyer representation may incur separate fees, disclosed upfront.
Fees for our services are agreed in writing before work begins. Standard commission for sellers is typically 2–3% of the final sale price plus VAT, payable upon successful transfer of ownership. Buyer representation may incur separate fees, disclosed upfront.
All deposits and purchase payments are never received or held by BuyKenya.com. Funds are transferred directly to the seller’s advocate or a designated client account managed by a licensed legal professional, in line with Kenyan conveyancing practice.
Refunds are considered only in exceptional circumstances and at our discretion, based on work completed and costs incurred.
7. User Responsibilities
As a client or user, you agree to:
As a client or user, you agree to:
- Provide truthful and complete information about your identity, financial capacity, and intentions
- Engage licensed professionals (e.g., advocates, valuers) for legal and technical advice
- Act in good faith during negotiations and transactions
- Comply with all applicable Kenyan laws, including those on land ownership, anti-money laundering, and consumer protection
You acknowledge that property transactions in Kenya involve inherent risks—including title disputes, delays in processing, and infrastructure limitations—and that professional guidance is essential.
8. Intellectual Property
All content on www.buykenya.com—including text, photographs, floor plans, reports, and graphics—is owned by BuyKenya.com or licensed for use. This material is protected under Kenyan copyright law.
All content on www.buykenya.com—including text, photographs, floor plans, reports, and graphics—is owned by BuyKenya.com or licensed for use. This material is protected under Kenyan copyright law.
You may not reproduce, redistribute, modify, or use this content for commercial purposes without our prior written consent. Property images are for illustrative purposes only and do not constitute guarantees of condition, finish, or layout.
9. Disclaimers and Limitation of Liability
To the fullest extent permitted by Kenyan law, BuyKenya.com disclaims all liability for:
To the fullest extent permitted by Kenyan law, BuyKenya.com disclaims all liability for:
- Indirect, incidental, or consequential losses arising from your use of our services
- Errors or omissions in third-party information (e.g., county records, utility providers)
- Delays caused by government offices, courts, or force majeure events
- Decisions made without seeking independent legal or financial advice
We make no guarantees regarding property availability, transaction timelines, market value, or investment returns. Our total liability in any claim shall not exceed the fees paid to us for the specific service in question.
10. Privacy
Your personal data is handled in accordance with our Privacy Policy, which is incorporated by reference into these Terms. We collect and process information only for legitimate purposes—such as facilitating transactions, communicating updates, or complying with legal obligations—and never sell your data to third parties.
Your personal data is handled in accordance with our Privacy Policy, which is incorporated by reference into these Terms. We collect and process information only for legitimate purposes—such as facilitating transactions, communicating updates, or complying with legal obligations—and never sell your data to third parties.
For full details on how we protect your privacy, please review our Privacy Policy at www.buykenya.com/privacy.
11. Dispute Resolution
These Terms are governed by the laws of Kenya. Any dispute arising from our services shall first be addressed through direct negotiation in good faith.
These Terms are governed by the laws of Kenya. Any dispute arising from our services shall first be addressed through direct negotiation in good faith.
If unresolved within 30 days, parties agree to attempt mediation through a recognised Kenyan real estate industry body or the Office of the Data Protection Commissioner (where applicable). Litigation, if necessary, shall be pursued only in the courts of Nairobi.
12. Changes to These Terms
We may update these Terms to reflect changes in law, regulation, or operational practice. The revised version will be posted on www.buykenya.com with an updated “Last updated” date.
We may update these Terms to reflect changes in law, regulation, or operational practice. The revised version will be posted on www.buykenya.com with an updated “Last updated” date.
Continued use of our services after changes constitutes acceptance. We encourage users to review this page periodically.
13. Contact Information
For questions about these Terms and Conditions, please contact us:
For questions about these Terms and Conditions, please contact us:
We aim to respond to all inquiries within 3 hours.
Note: These Terms complement—but do not replace—formal written agreements signed for specific transactions, which take precedence in case of conflict.
